Brandiful Group
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Victoria Harbour at night, with gold-lit Hong Kong towers along the water

Smart Brands. Beautiful Growth.

從創業融資
到品牌全球化
From Seed
to Global Brands

驅動高效運營與價值變現

Unlock Efficiency. Amplify Value.
Powered by AI.

  • 商模設計
  • AI導入
  • 創投融資

Brandiful Group 非品勿愛集團有限公司紮根香港,專注品牌發展與項目規劃:由天使創投募資計劃、AI自動化高效運營、國際品牌獨家代理、特許授權加盟招商、政府資助申請,以至高淨值會員俱樂部籌建,打造藍海新市場,陪伴企業由初創走向全球化。Brandiful Group is a Hong Kong consultancy that builds brands and plans growth. We cover angel and VC fundraising, AI automation, exclusive distribution for international brands, franchising and licensing, government funding and high-net-worth membership clubs. We find untapped markets and take companies from startup to global brand.

重點速覽At a glance

  • 公司歷史:2015年成立的香港商業顧問公司,專為中小企導入AI 自動化管理及創投企業定制募資方案和商業計劃書
  • 重點服務:商模設計、AI導入、創投融資、資助申請
  • 專注行業:美容醫美、醫療健康、連鎖餐飲、零售快消、高端會所、素養教育、長照安老
  • 針對市場:香港、內地、台灣、美國、澳洲、星馬泰、卡達、阿聯酋
  • 服務收費:度身訂造,歡迎查詢。免費電話諮詢後再按需報價。
  • Background: A Hong Kong consultancy founded in 2015. We automate SME operations with AI and write fundraising plans and business plans for venture-backed companies.
  • Key services: Business model design, AI adoption, venture fundraising, government funding
  • Industries: Beauty and medical aesthetics, healthcare, restaurant chains, retail and FMCG, private clubs, character and literacy education, senior and long-term care
  • Markets: Hong Kong, Mainland China, Taiwan, the US, Australia, Singapore, Malaysia, Thailand, Qatar and the UAE
  • Pricing: Every engagement is custom. We start with a free phone call, then send a quote.

核心單項服務Core services

6 項核心服務6 Core Services

01

天使創投募資計劃編制Angel and VC Fundraising Plans

為天使輪及創投輪編制投資者級別的商業計劃書、募資簡報及路演影片。Investor-grade business plans, pitch decks and pitch videos for angel and venture rounds.

度身訂造 · 歡迎查詢報價Custom pricing · Request a quote

募資影片系列Fundraising video series

投資者只用3分鐘Investors give you 3 minutes
創辦人的3個心得3 lessons from our founder
30秒講清你的想法Explain your idea in 30 seconds
簡報拆解:醫美品牌Deck teardown: a medical aesthetics brand
餐飲賺錢,在產業鏈In F&B, the money is in the value chain
募資簡報服務包括甚麼?What our deck service includes

02

導入AI自動化高效運營AI Automation for Leaner Operations

AGI 輔助的營運儀表板、AI 創作貼文及短片,並按排程自動發佈。AI-assisted operations dashboards, plus AI-made posts and short videos that publish on schedule.

度身訂造 · 歡迎查詢報價Custom pricing · Request a quote

餐飲AI營運儀表板示範Restaurant AI dashboard demo
互動式網站儀表板功能一覽
互動式網站儀表板功能一覽
Interactive web dashboard features at a glance
Interactive web dashboard features at a glance

餐館案例 30天 互動式運營儀表板Restaurant case: a 30-day operations dashboard

以POS數據示範,可篩選、點擊互動Sample POS data. Filter and tap to explore.

–淨營收Net revenue
–訂單數Orders
–客流量Covers
–平均客單價Avg. spend per guest
–平均日翻桌率Avg. daily table turns
–會員消費佔比Member sales share
每日營收與翻桌率Daily revenue & table turns柱:營收 NT$ · 線:翻桌率 · 虛線:目標 2.5 · 點擊柱可篩選該日Bars: revenue (NT$) · Line: table turns · Dashed: 2.5 target · Tap a bar to filter by day
時段熱力圖Sales heatmap by day & hour星期 × 11:00–21:00,NT$ 千元Mon–Sun, 11:00–21:00 · NT$ thousands
菜品 Pareto ABC 分析Menu ABC (Pareto) analysis營收 NT$ · 金 A · 藍 B · 灰 C · 線:累計 %Revenue (NT$) · Gold: A · Blue: B · Gray: C · Line: cumulative %
目標達成:各菜品銷量Item sales vs. target份數 · 目標按篩選日數折算 · 紅色為低於目標 80%Portions · Target prorated to selected days · Red = below 80% of target
通路與付款方式Sales by channel & payment營收佔比Share of revenue

通路Channel

付款Payment

損益估算(月度)Monthly P&L estimate依門店成本結構估算 · NT$ · 營收按30天折算Based on the store's cost structure · NT$ · Revenue prorated to 30 days

03

國際品牌獨家代理申請Exclusive Distribution for International Brands

梳理品牌要求、市場進入計劃、公司資歷、申請文件及合約條款。We map what the brand requires, then prepare your market-entry plan, credentials, application and contract terms.

度身訂造 · 歡迎查詢報價Custom pricing · Request a quote

獨家代理申請示範影片Sample video: exclusive distributor application
作品參考(節錄頁面)Sample pages · Vindeme × Wine Tech Group 合資計劃

04

特許授權加盟招商規劃Franchise and Licensing Recruitment

驗證品牌模式、單店經濟及回本期,制定支援方案、加盟商條件及加盟流程。We test the brand model, unit economics and payback period, then design the support package, franchisee criteria and onboarding.

度身訂造 · 歡迎查詢報價Custom pricing · Request a quote

加盟招商示範影片Sample video: franchise recruitment
作品參考(節錄頁面)Sample pages · Gram Pancakes 香港加盟業務計劃書

05

政府各類資助項目申請Government Funding Applications

為香港中小企申請 BUD 專項基金、「製造+」等資助計劃,以官方計劃條款為準。We apply for Hong Kong SME schemes such as the BUD Fund and Manufacturing+. Official scheme terms apply.

度身訂造 · 歡迎查詢報價Custom pricing · Request a quote

BUD 專項基金及「製造+」示範影片Sample video: BUD Fund and Manufacturing+
BUD 專項基金申請要求一覽
BUD 專項基金申請要求一覽
BUD Fund application requirements
BUD Fund application requirements

06

高淨值會員俱樂部籌建High-Net-Worth Membership Clubs

俱樂部定位、會籍分級、禮賓及商務服務、活動策劃及會員招募。Club positioning, membership tiers, concierge and business services, events and member recruitment.

度身訂造 · 歡迎查詢報價Custom pricing · Request a quote

Hills 108 Club Intro (English Version) · 在 YouTube 觀看Watch on YouTube
作品參考(節錄頁面)Sample pages · 世界108俱樂部 Hills 108 Club 簡介

服務範疇What we do

服務範疇總覽The full scope of our work.

01

商模及募資企劃Business Models and Fundraising

  • 項目計劃書撰寫Business plan writing
  • 募資/資助申請簡報制作Pitch decks for fundraising & grants
  • 三年財務預測模型3-year financial models
  • 投資人盡職調查演練Investor due diligence prep
  • 股權結構與估值建議Cap table & valuation advisory

02

動態股權制度設計Dynamic Equity Design

  • 創辦團隊股權分配Founder equity splits
  • 員工激勵計劃設計Employee incentive plan design
  • 投資條款解讀與談判支援Term sheet review & negotiation support
  • 股權激勵與績效掛鉤制度Performance-linked equity incentives
  • 股東協議與退出機制規劃Shareholder agreements & exit mechanisms

03

政府資助合規申請Government Funding and Compliance

  • 香港及大灣區資助計劃配對Hong Kong & Greater Bay Area grant matching
  • 申請資格評估與策略規劃Eligibility assessment & application strategy
  • 申請文件撰寫與預算編製Application writing & budgeting
  • 項目執行報告與合規支援Project reporting & compliance support
  • 多項資助組合規劃和申請Multi-grant portfolio planning

04

AI 導入與營運增效AI Adoption and Efficiency

  • AI 導入成熟度評估與路線圖AI readiness assessment & roadmap
  • 文案視頻制作及排程自動化AI copy and video, auto-scheduled
  • 數據分析與決策儀表板Data analytics & decision dashboards
  • 成本結構優化與節流方案Cost optimization & savings plans
  • 成效追蹤與 KPI 設計Performance tracking & KPI design

05

全球行銷與落地支援Global Marketing and Market Entry

  • 新市場開闢與UaC+藍海戰略New markets and UaC+ blue ocean strategy
  • 海外首發市場基礎搭建和驗證First overseas launch: setup & validation
  • 市場進入策略及全球分銷佈局Market entry strategy & global distribution
  • 投資人與政府關係支援Investor & government relations support
  • 海外代理及加盟商輔導Coaching for overseas agents & franchisees

06

會員及貴賓活動統籌Membership and VIP Events

  • 跨地會所場地共享Cross-region clubhouse access
  • 年度活動排程設計Annual event calendar design
  • 高淨值會員庫籌建Building a high-net-worth member base
  • 會員多維數據建模Member data modeling
  • 貴賓活動日程規劃VIP event scheduling

項目規劃服務及流程How we work

4 個步驟,把構思變成可執行的藍圖。4 steps from idea to executable plan.

01

第一步Step 1

定位與方案Positioning and Plan

  • 項目定位 · 盈利估算Positioning · Profit forecast
  • 授權制度 · 條款權限Licensing model · Terms & rights
  • 發展方案 · 產品服務Growth plan · Products & services

02

第二步Step 2

模式與融資Business Model and Funding

  • 商業模式九大元素The 9 building blocks of the business model
  • 股權結構 · 業務版圖Cap table · Business map
  • 融資計劃 · 平衡發展Funding plan · Balanced growth

03

第三步Step 3

市場與競爭Market and Competition

  • 市場狀況 · 五力分析Market landscape · Porter's Five Forces
  • 競爭優勢 · 藍海策略Competitive edge · Blue ocean strategy
  • 業務擴展 · 門檻構建Expansion · Barriers to entry

04

第四步Step 4

團隊與運營Team and Operations

  • 管理團隊 · 衡權分工Leadership team · Roles and accountability
  • 運營標杆 · 機制系統Operating benchmarks · Systems and processes
  • 願景目標 · 分階設立Vision · Phased milestones

行業Industries

專長零售、餐飲、醫美、保健,處理個案橫跨 8 大行業。Deep expertise in retail, F&B, medical aesthetics and health. Client work in 8 industries.

餐飲F&B 零售Retail 醫美Medical Aesthetics 保健Health & Wellness 銀髮Silver Economy 長照Long-Term Care 教育Education 會籍Membership Clubs

案例Case studies

摘錄過往計劃書的部分內容作案例參考。Selected pages from past client plans.

財務及預算頁面因保密未有展示。Financial and budget pages are withheld for confidentiality.

主題內容:品牌發展 · 藍海策略Main Content: Brand development · Blue ocean strategy

Beyond Horizon 醫美集團
藍海戰略應用
Beyond Horizon Medical Aesthetics
Blue Ocean Strategy

為香港醫美集團度身制定的藍海戰略顧問報告:深入剖析經濟低迷下醫美市場的挑戰與機遇,運用藍海戰略模型重新定義價值、開拓新市場空間,並涵蓋診所團隊分工、集客式行銷及醫生 IP 打造,附消費者研究案例分析。A custom blue ocean strategy for a Hong Kong medical aesthetics group. It weighs the risks and openings of a downturn, redefines value, and covers clinic roles, inbound marketing, doctor branding and consumer research.

醫美Medical aesthetics 藍海戰略Blue Ocean strategy 品牌策略Brand strategy

主題內容:加盟招商 · 財務預測Main Content: Franchise recruitment · Financial projections

氏蘭町 新零售美妝連鎖
招商介紹書
SLANDING Beauty Retail Chain
Franchise Recruitment Deck

內地輕奢美妝連鎖店的招商介紹書:涵蓋未來各省之開店策略、品類及商品結構規劃、AI 交叉分析與評分模型、加盟業務 4 大運營優勢,以及全新「合資型」加盟制度的一站式資助培訓、網紅店利潤保證與合資新店運營模式。A franchise recruitment deck for an affordable-luxury beauty chain in mainland China. It sets the provincial rollout, product mix and AI scoring model, and launches a JV franchise model with funding, training and a KOL-store profit guarantee.

新零售New retail 美妝連鎖Beauty chain 合資加盟JV franchise

主題內容:加盟招商 · 財務預測Main Content: Franchise recruitment · Financial projections

Gram Café & Pancakes
香港加盟業務計劃書
Gram Café & Pancakes Hong Kong Franchise Plan

日本梳乎厘班戟品牌 Gram 的香港加盟招商計劃書:涵蓋品牌宗旨與質量堅持、香港甜品專賣店市場分析、經典產品系列及產品優勢、全方位行銷佈局,以及香港的加盟業務與加盟制度,讓投資者全面了解品牌價值及合作模式。A Hong Kong franchise plan for a Japanese soufflé pancake brand. It covers the brand's mission and quality standards, the local dessert market, the signature menu, a 360° marketing plan and the franchise model.

加盟招商Franchise 餐飲F&B 市場分析Market analysis

主題內容:加盟招商 · 財務預測Main Content: Franchise recruitment · Financial projections

哞熹哞熹 MoxiMoxi
香港加盟招商計劃書
MoxiMoxi Hong Kong Franchise Plan

台南茶飲品牌哞熹哞熹 MoxiMoxi 的香港加盟招商計劃書:涵蓋品牌故事、嚴選原材料、香港新式茶飲市場分析、品牌市場定位、全球門店據點、新零售發展策略及社群運營平台,全面展現品牌的加盟潛力與香港市場前景。A Hong Kong franchise plan for a Tainan tea brand. It covers the brand story, sourcing, the local tea market, positioning, the global store network, new retail strategy and community building.

加盟招商Franchise 茶飲Tea drinks 品牌故事Brand story

主題內容:市場拓展 · BUD資助申請Main Content: Market expansion · BUD funding application

Fruttato 雪糕
柬埔寨市場拓展計劃
Fruttato Gelato Cambodia Market Expansion Plan

為香港雪糕品牌 Fruttato 撰寫及設計的市場拓展計劃書,用於申請 BUD 專項基金:涵蓋柬埔寨市場數據、消費物價及家庭生活支出、消費者分析、競爭對手價格比較、渠道策略、品牌定位、產品結構及 5 年財務預測。A market expansion plan we wrote and designed for Hong Kong gelato brand Fruttato's BUD Fund application. It covers Cambodia market data, consumers, competitor pricing, channels, positioning, product range and a 5-year forecast.

餐飲F&B 市場研究Market research 數據圖表Data visualization 財務預測Financial forecast 政府基金申請Government funding

主題內容:動態股權 · 財務預測Main Content: Dynamic equity · Financial projections

WonderFood 便當外賣連鎖
合資加盟模式
WonderFood Bento Takeout Chain
JV Franchise Model

WonderFood 台灣市場拓展計劃:以人工智能、自動化廚房、創新商業模式及動態股權驅動的便當外賣連鎖店,擁有價格競爭力及拓展優勢,以數據與科技提升營運效率,為品牌年開30間合資加盟店提供完整策略藍圖。A Taiwan expansion plan for a bento takeout chain that runs on AI, automated kitchens and dynamic equity. Data keeps prices competitive and operations lean, with a roadmap to open 30 JV franchise stores a year.

合資加盟JV franchise 台灣Taiwan 商業模式Business model

主題內容:商業模式 · 產業生態Main Content: Business model · Industry ecosystem

香港大棠護養院 前期籌劃
商業計劃書
Tai Tong Nursing Home
Business Plan

位於元朗大棠、樓高8層、合共500宿位的大型護理安老院發展計劃:以商業模式框架梳理目標客層、資源優勢、產品服務、品牌價值、行銷通路、顧客關係、合作夥伴、成本結構及收入來源,並分析養老產業鏈上中下游及策略性夥伴。A business plan for an 8-story, 500-bed nursing home in Tai Tong, Yuen Long. It maps all 9 business model elements, from target customers to revenue streams, plus the elderly-care value chain and strategic partners.

商業模式Business model 安老護理Elderly care 商業計劃書Business plan

主題內容:市場拓展 · 財務預測Main Content: Market expansion · Financial projections

PicoSilver 天使輪融資
營收及盈利預測
PicoSilver Angel Round
Revenue and Profit Forecast

IPC 集團旗下 PVA Pico 技術銀離子保健品牌的天使輪融資簡報:內容涵蓋投資亮點、市場規模分析、商業模式、競爭格局及天使輪融資條款,並按全球地區、產品線及銷售渠道制定銷售及 EBITDA 預測,為投資者清晰呈現品牌的增長潛力與投資價值。An angel-round pitch deck for IPC Group's PVA Pico Technology silver health brand. It covers highlights, market size, business model, competitors and terms, with sales and EBITDA forecasts by region, product and channel.

融資路演Fundraising 財務預測Financial projection 保健品Health supplement

主題內容:會所介紹 · 會員權益Main Content: Club introduction · Member benefits

151 世界領袖聯盟俱樂部
會員招募計劃書
151 World Leaders Alliance Club
Membership Recruitment Plan

橫跨杜拜及墨爾本 Australia 108 的國際高端私人會所及商務禮賓平台:涵蓋創會背景與理念、一帶一路及阿聯酋市場機遇、151 ICC 服務平台、會所環境設施及會員專屬禮賓服務,並配合英文宣傳影片,全面展現會所的國際定位。A private club and business concierge platform with clubhouses in Dubai and at Australia 108, Melbourne. It covers the founding story, Belt and Road and UAE markets, the 151 ICC platform, club spaces and concierge, plus an English promo video.

會所Private club 會員招募Membership 簡報 + 影片Deck + Video

配套宣傳影片 Hills 108 Club Intro 見Watch the promo video, Hills 108 Club Intro, in 服務 06Service 06

常見問題FAQ

創業與品牌拓展的常見問題Common questions on launching and growing a brand

01香港餐飲業老闆在創業規劃時,如何避免結構性虧損?How can a Hong Kong F&B owner avoid structural losses from day one? 餐廳開業前的規劃與預算

結構性虧損多在開業前已經注定,關鍵在三項固定成本。第一,租金:一般宜控制在保守營業額的20%以內。第二,人手:先設計出品流程與排班,再決定人數,避免「人等客」。第三,裝修與設備投資:先設定回本期,如和租約期相若的24-36個月,超出即應縮減規模。開業前應做保守、一般、樂觀三種情境的損益與現金流預測,確認保守情境下仍能在合理時間內收支平衡,並預留至少六個月營運儲備。Brandiful 可協助制定項目定位、盈利估算及年度預算。Most structural losses are baked in before you open, and they come down to three fixed costs. Rent: keep it under 20% of conservative revenue. Staffing: map out your service flow and shift schedule first, then hire, so you're never paying people to wait for customers. Fit-out and equipment: set a payback period up front, ideally 24–36 months to match your lease. If the numbers run longer, scale back. Before you sign anything, build conservative, base and best-case P&L and cash flow forecasts. Make sure even the conservative case breaks even in a reasonable time, and keep at least six months of operating reserves. Brandiful can help you nail down your concept, profit forecast and annual budget.

02作為香港的小餐廳老闆,如何設計「三高」菜單?I run a small restaurant in Hong Kong. How do I build a "three-high" menu? 菜單設計與數據分析

第一,菜單工程:透過AI工具協作,逐道菜計算食材成本率,一般目標約28%至33%;把高毛利、高銷量、高增長的菜式放在顯眼位置,刪減低毛利又佔用廚房產能的品項。第二,渠道利潤:外賣平台佣金高達三成,應為外賣平台另設菜單與套餐,避免越賣越虧。第三,時段利用:以早餐及下午茶「特價套餐」提高非繁忙時段收入,攤薄固定成本。第四,數據監察:每週追蹤各品項實際與目標銷售、毛利及人工成本比率,及早調整。Brandiful 的 AI 餐飲儀表板可把這些數據集中於一頁呈現。Engineer your menu. Use AI tools to calculate the food cost of every dish, with a typical target of 28–33%. Give prime placement to dishes with high margins, high sales and high growth, and cut low-margin items that eat up kitchen capacity. Protect your channel margins. Delivery platforms take up to 30% in commission, so create a separate menu and set meals just for delivery. Otherwise, every extra order costs you money. Fill your off-peak hours. Breakfast and afternoon tea specials bring in revenue when you'd otherwise be quiet and spread your fixed costs further. Watch the numbers weekly. Track actual vs. target sales, gross margin and labor cost ratio for every item, and adjust early. Brandiful's AI restaurant dashboard puts all of it on a single page.

03歐美化妝品及護膚品牌想進入大中華市場,優先次序該如何安排?What's the right order for a Western beauty or skincare brand entering Greater China? 美妝護膚品牌進入大中華市場

建議以「先建立品牌信任,再擴大規模」為原則。第一步多以港澳為起點:法規稅制相對簡便,適合測試定價與產品組合,並建立亞洲市場口碑。第二步可考慮台灣,市場規模適中,零售及電商渠道成熟。內地市場最大,但進口化妝品須辦理備案或註冊,特殊化妝品要求更嚴格,需時較長;亦可先透過跨境電商試水。每個市場應先確認目標客群、價格帶、渠道成本及申請牌照時間。Brandiful 具國際美妝品牌的市場管理經驗,可協助制定進入策略。Earn trust first, then scale. Most brands start in Hong Kong and Macau, where regulations and taxes are simpler. They're ideal for testing pricing and your product mix while you build a reputation in Asia. Taiwan is a strong next step: a mid-sized market with mature retail and e-commerce channels. Mainland China is the biggest prize, but imported cosmetics must be filed or registered, special cosmetics face stricter rules, and approvals take longer. Cross-border e-commerce lets you test demand in the meantime. For every market, pin down your target customer, price point, channel costs and licensing timeline before you commit. Brandiful brings hands-on market management experience with international beauty brands and can map out your entry strategy.

04承接上題,品牌方如何尋覓區域總代理商?Next step: how does a brand find the right regional master distributor? 歐洲品牌負責人與華人區域代理商於 Cosmoprof 展位洽談

先定條件,再找對象。第一,明確要求:代理區域、是否獨家、首年進貨額、市場推廣投入,以及零售與電商渠道覆蓋。第二,物色來源:行業展會(例如香港的亞太區美容展)、大型零售連鎖的現有供應商、行業商會及顧問轉介。第三,盡職審查:查核對方財務狀況、現有代理品牌是否構成競爭、倉儲物流及產品註冊能力,以及過往品牌的銷售表現。第四,合約保障:設定試行期及年度業績目標,訂明未達標的終止條款、價格管控及知識產權歸屬。Brandiful 可協助篩選與洽談,並提供獨家代理協議架構。Define the deal before you look for the partner. Spell out your terms: territory, exclusivity, first-year purchase commitment, marketing investment, and retail and e-commerce coverage. Know where to look: trade shows such as Cosmoprof Asia in Hong Kong, current suppliers to major retail chains, industry associations and consultant referrals. Do your due diligence. Check each candidate's financial health, whether brands they already carry compete with yours, their warehousing, logistics and product registration capabilities, and their track record with past brands. Protect yourself in the contract with a trial period, annual sales targets, termination rights if targets are missed, price controls and clear IP ownership. Brandiful can shortlist candidates, lead negotiations and provide an exclusive distribution agreement framework.

05香港公司想打造本土保健電子產品品牌,應該選擇什麼行銷渠道?Which marketing channels work best for a locally based Hong Kong health-tech brand? 保健電子產品店內示範體驗

健康一族重視信任與實際體驗,渠道宜「線下建立信任,線上方便回購」。第一,線下體驗,提供示範及試用。第二,推廣策略針對影響決策者。第三,專業背書:邀請相關專業人士講解使用方法,提升可信度;如涉及醫療聲稱,須留意醫療儀器相關規管。第四,電商與售後:建立官方網店及24小時真人客服,並提供保養及綫上支援。Brandiful 可協助制定品牌定位、渠道組合及推廣預算。Health-conscious buyers want to trust a product and try it first. So build trust offline and make reordering effortless online. Let people try it: in-person demos and free trials. Market to the decision makers who influence the purchase. Earn credibility with endorsements from qualified professionals who show how the product works. If you make any medical claims, make sure you comply with medical device regulations. Make buying and support easy with an official online store, 24-hour live customer service, and maintenance and online support. Brandiful can help you define your brand positioning, channel mix and marketing budget.

關於創辦人About the founder

林永欣 Vivian Lam,Brandiful Group 創辦人
創辦人 Vivian LamFounder Vivian Lam
100+家企業businesses

核心優勢Core Strengths

創辦人林永欣女士,畢業於澳洲之 Wollongong 大學商學院,擁有逾十年跨國零售管理與戰略規劃經驗,擅長構建創新藍海商業模式。她深諳 FMCG(快速消費品)領域的脈動,致力於協助企業透過數位轉型與資源整合,提升績效。Vivian Lam holds a business degree from the University of Wollongong in Australia and has 10+ years in multinational retail management and strategy. She designs blue ocean business models, knows FMCG inside out, and lifts performance through digital transformation and smarter use of resources.

專業歷程Career

在創立 Brandiful Group 之前,Vivian 曾擔任多家跨國集團及上市公司的市場總監,包括:Before founding Brandiful Group, Vivian was Marketing Director at multinational groups and listed companies, including:

  • 雅詩蘭黛集團(NYSE: EL)
  • 莎莎國際有限公司(HKG: 0178)
  • DFI 牛奶國際旗下萬寧(SGX: D01 Guardian Group)
  • The Estée Lauder Companies(NYSE: EL)
  • Sa Sa International Holdings(HKG: 0178)
  • Mannings, DFI Retail Group(SGX: D01, Guardian Group)

服務實績Track Record

2015 年創立 Brandiful Group 零售顧問公司,專注於為中小企業及初創公司提供全方位戰略支持:She founded Brandiful Group in 2015 as a retail consultancy that gives SMEs and startups full strategic support:

  • 資本運作:創投募資、特許加盟招商、政府資助申請
  • 資源對接:協助申請國際品牌總代理及政府資助。
  • 營運優化:藍海戰略、導入AI、精簡架構、年度預算編制
  • Capital: Venture fundraising, franchise recruitment and government funding applications
  • Partnerships: Master distributorships for international brands, and government funding
  • Operations: Blue ocean strategy, AI adoption, leaner org structures and annual budgeting

過去十年間,Vivian 已成功輔導超過 100 家企業轉型升級。近年專注於協助中小企業導入生成式AI,搭建自動化管理工具,從而達到精準推廣、節省開支、管控風險及提升營運之效益。Over the past decade, Vivian has guided more than 100 businesses through transformation. Today she focuses on helping SMEs adopt generative AI and build automated management tools, so they can target their marketing, cut costs, manage risk and run more efficiently.

未來賽道Next Frontier

隨著互動經濟崛起與 AGI 技術普及,餐飲、零售快消及長照安老產業即將迎來全新業態。Vivian 擅長在此轉型關鍵期,為企業整合商機與風險,量身打造具備差異化優勢的藍海商業模式與產品服務,實現可持續增長。The interactive economy and AGI are reshaping F&B, retail and FMCG, and elderly care. Vivian guides companies through this turning point. She weighs opportunity against risk, then builds distinctive blue ocean business models, products and services that keep growing.

趨勢洞察Insights

2027–2032 市場發展趨勢Market development trends, 2027–2032

餐飲 · 點擊圖片放大F&B · Tap the image to enlarge

餐飲業未來 5 年大洗牌:AI搶效率、體驗搶顧客,誰能守住下一個 10 年?

2027–2032年|大中華區零售餐飲產業趨勢分析

未來五年,大中華區(港澳、台灣及內地一線城市)餐飲業將告別過去依靠開店擴張、人口紅利及流量帶動的成長模式,進入一場以效率、客群及品牌價值為核心的結構性重組。

真正的危機不一定是消費者消失,而是人口結構、購買能力與消費習慣正在改變。

The Great F&B Reshuffle: AI Wins on Efficiency, Experience Wins Customers. Who Lasts the Next 10 Years?

2027–2032 | Retail and F&B trends in Greater China

For years, F&B in Greater China (Hong Kong and Macau, Taiwan and the Mainland’s tier-1 cities) grew by opening stores and riding population growth and online traffic. Over the next five years, that model ends. The industry will restructure around efficiency, customers and brand value.

The real threat is not that customers disappear. It is that demographics, spending power and habits are changing.

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一、消費市場兩極化:平價與高端並存

在經濟增長放緩、房地產財富效應減弱及中產消費信心轉弱的環境下,消費市場將逐漸分成兩端:一端是高性價比、便利及基本生活消費;另一端是高品質、健康、個人化及體驗式消費。缺乏特色、無法建立差異化的中間市場品牌,將面臨更大的淘汰壓力。

二、人口老化與少子化:重新定義餐飲需求

家庭規模縮小、單身人口及雙薪無孩家庭增加,加上少子化及高齡化,將改變傳統家庭聚餐模式。小份量、健康餐飲、便利食品、銀髮友善服務及個人化營養需求將逐步增加。另一方面,失業及收入不確定性亦可能壓縮非必要消費。

三、生成式AI:從營銷工具進化為營運核心

AI將全面滲透餐飲供應鏈,包括銷售預測、智能採購、庫存管理、動態定價、AI排班、會員行銷及多語言客服。結合自動化設備,可減少重複性工作、食材浪費及人力成本。未來真正的競爭優勢,不是單純使用AI,而是整合POS、CRM、庫存及會員數據,建立即時決策系統。

四、體驗經濟與文化科技:從吃飽到情緒價值

消費者購買的不再只是食物,而是一段值得記憶及分享的體驗。沉浸式空間、主題餐飲、創意擺盤、文化IP、社群打卡及限定會員活動,將成為品牌建立差異化的重要手段。同時,食品履歷、永續供應鏈及零廢棄餐飲,也將逐漸成為品牌價值的一部分。

1. A split market: value and premium side by side

Growth is slowing, property no longer makes people feel rich, and middle-class confidence is fading. Spending will split in two: value, convenience and everyday essentials on one side; quality, health, personalization and experience on the other. Mid-market brands with nothing distinctive to offer will be squeezed out.

2. An aging population and fewer children: new F&B demand

Smaller households, more singles and more childless dual-income couples, combined with low birth rates and an aging population, will change how families eat out. Demand will grow for smaller portions, healthy food, convenience meals, senior-friendly service and personalized nutrition. Job losses and income uncertainty may also cut discretionary spending.

3. Generative AI: from marketing tool to operating core

AI will run through the whole F&B supply chain: sales forecasting, smart purchasing, inventory, dynamic pricing, staff scheduling, member marketing and multilingual customer service. Paired with automated equipment, it cuts repetitive work, food waste and labor costs. The edge will not come from using AI alone. It will come from joining POS, CRM, inventory and member data into one real-time decision system.

4. The experience economy: from a full stomach to emotional value

Customers now buy an experience worth remembering and sharing, not just a meal. Immersive spaces, themed dining, creative plating, cultural IP, social media moments and members-only events will set brands apart. Food traceability, sustainable sourcing and zero-waste dining will also become part of brand value.

美容醫美 · 點擊圖片放大Beauty & medical aesthetics · Tap the image to enlarge

2027–2032 美容醫美產業趨勢分析

從流量收割走向專業競爭:AI、熟齡抗衰與合規成為市場新引擎

未來五年,大中華區美容及醫學美容產業仍具備增長潛力,但市場競爭模式將出現根本性轉變。過去依靠網紅行銷、低價促銷及大量廣告獲客的模式,將逐漸讓位於醫療專業、品牌公信力、AI服務效率及長期客戶經營。行業將由高速擴張進入專業化、合規化及消費分層的新階段。

Beauty and Medical Aesthetics Trends, 2027–2032

From buying traffic to competing on expertise: AI, anti-aging for mature clients and compliance drive the next phase

Beauty and medical aesthetics in Greater China still have room to grow over the next five years, but the way clinics compete will change. Influencers, discounts and heavy advertising will give way to medical expertise, brand credibility, AI-driven service and long-term client relationships. The industry is moving from fast expansion to a new stage defined by professional standards, compliance and segmented demand.

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一、輕醫美持續崛起,熟齡抗衰成為重要增長引擎

市場需求將由大型整形手術,逐步擴展至注射、光電、皮膚管理及再生醫美等非手術項目。輕醫美具有價格相對親民、恢復期短及療程彈性高等優勢,更符合經濟不確定環境下消費者理性化的需求。

另一方面,人口老化將帶動45至65歲熟齡及高淨值客群對抗衰老、輪廓管理、皮膚修復及自然年輕化的需求。年輕世代則推動預防性抗衰及日常化美容。男性客群及新一線城市市場亦將成為新商機。

二、AI重塑顧客決策與醫美服務鏈

生成式AI將成為消費者搜尋療程、比較診所、了解風險及預約服務的重要入口。醫美機構可運用AI進行皮膚影像分析輔助、個性化內容推送、多語言客服、客戶分層、預約管理及術後追蹤,大幅提升營運效率。

然而,AI生成的效果圖及療程建議並不等於實際醫療結果。醫療診斷、療程選擇及風險評估,必須由合資格醫生把關。AI只能作為輔助工具,不能取代專業面診。未來消費者將更加重視真實案例、醫生資歷及正品溯源。

三、經濟下行與人口結構改變,加速市場分層

少子化將逐步縮小年輕消費人口基數,而失業率上升及中產收入受壓,將令高單價、非必要療程的消費決策更加謹慎。消費者傾向選擇效果明確、價格透明及恢復期短的項目。

同時,醫美機構將面對獲客成本上升、轉化率下降及市場競爭加劇。缺乏醫療資質、誇大療效及依賴低價促銷的經營者,將面臨更大的淘汰壓力。

四、合規、醫生IP與長期客戶關係成為核心競爭力

未來醫美機構最重要的資產,不再只是廣告素材及網紅流量,而是合規醫療資質、專業醫療團隊、醫生個人品牌、正品溯源及完善的術後管理。

企業亦應由單次高額交易,轉向分階段療程、會員制及長期客戶關係經營。香港、台灣及澳門可結合成熟消費市場、高端醫療服務及跨境醫療旅遊,發展差異化優勢;內地則有機會透過新一線城市及下沉市場擴大服務覆蓋。

1. Non-surgical treatments keep rising, and anti-aging for mature clients drives growth

Demand will shift from major cosmetic surgery to non-surgical work: injectables, light and energy devices, skin management and regenerative treatments. They cost less, need little recovery time and offer flexible plans, which suits more cautious clients in an uncertain economy.

An aging population will lift demand from mature and high-net-worth clients aged 45 to 65 for anti-aging, contouring, skin repair and natural rejuvenation. Younger clients favor preventive care and everyday beauty routines. Men and new tier-1 cities are emerging opportunities.

2. AI changes how clients choose and how clinics serve them

Clients will increasingly use generative AI to research treatments, compare clinics, understand risks and book appointments. Clinics can use AI for skin-image analysis, personalized content, multilingual service, client segmentation, scheduling and aftercare follow-up, all of which make operations far more efficient.

But AI-generated previews and suggestions are not medical outcomes. Qualified doctors must own diagnosis, treatment choice and risk assessment. AI supports a professional consultation; it cannot replace one. Clients will care more about real cases, doctors’ credentials and verified genuine products.

3. A weaker economy and demographic shifts split the market

Low birth rates will shrink the pool of young clients. Rising unemployment and pressure on middle-class incomes will make people more careful with expensive, elective treatments. Clients will favor clear results, transparent pricing and short recovery.

Clinics will face rising acquisition costs, lower conversion and tougher competition. Operators without medical credentials, or that overpromise or compete on price, will be pushed out.

4. Compliance, doctor brands and long-term relationships become the core advantage

A clinic’s most valuable assets will no longer be ad creative and influencer traffic. They will be proper medical licensing, a skilled medical team, doctors’ personal brands, verified genuine products and thorough aftercare.

Clinics should move from one-off, high-ticket sales to staged treatment plans, memberships and long-term relationships. Hong Kong, Taiwan and Macau can stand out by combining mature consumer markets, premium medical services and cross-border medical tourism. The Mainland can expand reach through new tier-1 cities and lower-tier markets.

長照養老 · 點擊圖片放大Long-term & elderly care · Tap the image to enlarge

銀髮新經濟來了!AI機器人將重塑長照產業:2027–2032年,誰能掌握下一個兆元級市場?

第 3 篇|長期照護與養老產業——人口危機背後的下一個大型服務經濟

未來五年,大中華區長期照護(Long-term Care)及養老產業將迎來重大轉型。這不只是一個人口老化帶來的社會問題,更是一個結合醫療、人工智能(AI)、機器人、保險及居家服務的新興大型服務經濟。

與零售及醫美不同,長照需求並非完全取決於消費意願,而是由人口結構決定的長期剛性需求。隨著少子化、家庭規模縮小及勞動人口外流,傳統依賴子女照顧父母的模式將難以持續。

The Silver Economy Has Arrived: AI and Robots Will Reshape Long-Term Care. Who Wins the Next Trillion-Scale Market, 2027–2032?

Part 3 | Long-term and elderly care: the next major service economy behind a demographic crisis

Long-term and elderly care in Greater China will change profoundly over the next five years. Population aging is more than a social problem. It is creating a large new service economy that brings together healthcare, artificial intelligence (AI), robotics, insurance and home care.

Unlike retail or medical aesthetics, care demand does not hinge on willingness to spend. Demographics set it, and it will last. With low birth rates, smaller households and younger workers moving away, children can no longer be counted on to care for their parents.

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一、人口老化:創造持續增長的剛性需求

中國60歲以上人口於2025年已超過3.23億;台灣2026年65歲以上人口比例達20.9%,正式進入超高齡社會,預計2035年將升至28.7%。香港長者人口亦預計於2046年達274萬,超過總人口三分之一。

銀髮經濟將由傳統養老服務,延伸至健康管理、復康輔具、失智照護、安寧服務及高端康養旅居,形成龐大的長期市場。

二、AI與機器人:破解人力短缺的關鍵

未來長照最大的瓶頸不是需求,而是人手、成本與服務品質。生成式AI、智能床墊、跌倒偵測、遠距健康監測、用藥管理及照護機器人,將逐漸進入居家及機構照護。

AI不只是降低行政成本,更能協助制定個人化照護方案、預警健康風險及提供情感陪伴。科技將使長者不必完全依賴大型院舍,也能在家中及社區獲得持續照護。

三、支付體系重構:由政府福利走向雙輪驅動

經濟下行及失業率上升,可能壓縮一般家庭的照護支付能力。因此,未來市場將更依賴政府補助、長期護理保險及商業保險共同支撐,並探索以房養老等創新模式。

市場將明顯分層:基礎照護由政府及保險托底;高品質私人照護、主動健康管理及跨境康養,則由中高收入家庭帶動。真正的市場拐點,在於如何把龐大的照護需求轉化為可持續的支付能力。

四、區域發展分化:不同市場,不同商機

內地一線城市將以社區嵌入式照護、居家服務及醫養結合為主;香港及澳門發展高品質私人院舍與跨境康養;台灣則透過長照3.0推動醫養整合、智慧科技及社區照護。

1. An aging population creates lasting, essential demand

China had more than 323 million people aged 60 and over in 2025. In Taiwan, people 65 and over make up 20.9% of the population in 2026, making it a super-aged society, and the share is projected to reach 28.7% by 2035. Hong Kong’s elderly population is projected to hit 2.74 million by 2046, more than a third of the total.

The silver economy will grow beyond traditional elderly care into health management, rehabilitation aids, dementia care, hospice care and high-end wellness living. Together, they form a vast, long-term market.

2. AI and robots: the answer to the labor shortage

The real bottleneck in long-term care is not demand. It is staffing, cost and service quality. Generative AI, smart mattresses, fall detection, remote monitoring, medication management and care robots will move steadily into homes and care facilities.

AI does more than cut admin costs. It helps build personalized care plans, flags health risks early and offers companionship. With technology, older people can get continuous care at home and in the community, without relying entirely on large care homes.

3. Who pays: from government welfare to a two-engine model

A weaker economy and rising unemployment may limit what families can pay for care. The market will lean more on government subsidies, long-term care insurance and private insurance working together, and will test new models such as reverse mortgages.

The market will stratify. Government and insurance will cover basic care. Middle- and high-income households will drive premium private care, proactive health management and cross-border wellness. The turning point comes when vast care needs become a sustainable ability to pay.

4. Regions diverge: different markets, different opportunities

Mainland tier-1 cities will focus on community-based care, home services and integrated medical and elderly care. Hong Kong and Macau will build premium private care homes and cross-border wellness. Taiwan will advance integrated care, smart technology and community care through Long-Term Care 3.0.

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